Privacy Policy

Privacy Policy

Last Updated: 17 July 2026

Welcome to Ojyra. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://ojyra.in and purchase products from our store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing Address

  • Shipping Address

  • PIN Code

  • Order Details

  • Payment Information (processed securely by our payment partners)

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP Address

  • Device Information

  • Browser Type

  • Operating System

  • Pages Visited

  • Time Spent on Website

  • Cookies and Analytics Data

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Verify Cash on Delivery (COD) orders

  • Provide customer support

  • Process refunds and returns

  • Send order confirmations and shipping updates

  • Improve website performance

  • Detect fraud and unauthorized transactions

  • Personalize your shopping experience

  • Send promotional offers (only where permitted)

3. Payment Information

We do not store your debit card, credit card, UPI PIN, or banking credentials.

Online payments are securely processed by trusted third-party payment gateways such as:

  • Razorpay

  • PhonePe

  • UPI

  • Credit/Debit Card Networks

  • Net Banking

These payment providers handle your payment information according to their own privacy policies and security standards.

4. Cash on Delivery (COD)

For Cash on Delivery orders, we may contact customers through phone call, SMS, WhatsApp, or email for order confirmation before dispatch.

Orders that cannot be verified may be cancelled to prevent fraudulent transactions.

5. Cookies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember your shopping cart

  • Improve website performance

  • Analyze visitor behavior

  • Deliver relevant advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Shopify

Our online store is powered by Shopify.

Shopify provides the eCommerce platform that allows us to sell our products and services. Your data is stored through Shopify's secure servers and databases protected by industry-standard security measures.

For more information, please review Shopify's Privacy Policy.

7. Third-Party Services

We may share limited information with trusted service providers, including:

  • Shipping and logistics partners

  • Payment gateways

  • SMS and email providers

  • Customer support tools

  • Analytics providers

  • Marketing platforms

  • Fraud prevention services

These partners receive only the information necessary to perform their services.

8. Advertising & Analytics

We may use advertising and analytics tools including:

  • Meta Pixel

  • Google Analytics

  • Google Ads

  • Shopify Analytics

These services help us understand customer behavior, improve our website, and display relevant advertisements.

9. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

10. Your Rights

Subject to applicable law, you may:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information where applicable

  • Withdraw consent for marketing communications

  • Contact us regarding your personal data

To exercise these rights, please contact us using the details below.

11. Children's Privacy

Our website is not intended for individuals under 18 years of age.

We do not knowingly collect personal information from children.

12. Data Retention

We retain your information only for as long as necessary to:

  • Fulfil your orders

  • Meet legal, tax, accounting, and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with the updated effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy, please contact us.

Ojyra

Website: https://ojyra.in

Email: support@ojyra.in

Phone: +91-74549 16878

Business Address:
SECOND FLOOR, PLOT NO-71A,KH NO-1039,SHYAM VIHAR PHASE-2, Najafgarh
South West Delhi 110043

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.