OJYRA SKIN CARE • DELIVERY CARE

Your Glow,
Delivered With Care.

From our skincare collection to your doorstep, we're here to make your shopping and delivery experience simple and convenient.

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Free Shipping

Enjoy free standard shipping on eligible orders above ₹499.

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Order Tracking

Follow your order's journey using the tracking details provided after dispatch.

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Customer Support

Need help with your delivery? Our team is here to assist you.

FROM ORDER TO DOORSTEP

How Your Order Reaches You

A simple look at the delivery journey.

Order Placed

Place your order through our official OJYRA website.

Processing

Your order is reviewed and prepared for dispatch.

Dispatched

Your package is handed over to the shipping partner.

Delivered

Your skincare essentials arrive at your doorstep.

IMPORTANT INFORMATION

Shipping Details

Shipping Charges

Free standard shipping is available on eligible orders above ₹499. Any applicable shipping charges are displayed during checkout.

Delivery Timeline

Delivery times vary depending on your location, order processing and courier availability. Please refer to the delivery information provided for your order.

Order Tracking

Once your order has been shipped, tracking details may be shared through your order confirmation or shipping notification. Use these details to follow your shipment.

Delivery Address

Please enter your complete and correct shipping address at checkout. If you need to request a change, contact us as soon as possible. Changes cannot be guaranteed after dispatch.

NEED MORE INFORMATION?

Delivery Questions

How do I know my order is confirmed?

After placing an order successfully, you should receive an order confirmation through the contact details provided at checkout.

What if my order is delayed?

Delivery delays can occasionally occur due to courier operations, weather, service disruptions or address issues. Please contact our support team with your order number for assistance.

Can I change my shipping address?

Please contact us promptly after placing your order. Address changes are subject to the current order status and courier restrictions.

What if my package arrives damaged?

Please contact our support team with your order number and clear photos of the package and products. Your request will be reviewed under the applicable store policy.

Where can I get additional help?

Visit our Contact Us page to send your question directly to the OJYRA team.

WE'RE ALWAYS HERE TO HELP