term & Conditions

Terms & Conditions

Last Updated: 17 July 2026

Welcome to Ojyra ("Company", "we", "our", or "us"). These Terms & Conditions govern your access to and use of our website, https://ojyra.in, and the purchase of products offered through our online store.

By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

  • The information you provide is accurate, complete, and up to date.

  • You are legally capable of entering into a binding contract under applicable Indian laws.

2. Products & Pricing

  • We strive to ensure that all product descriptions, images, specifications, and prices are accurate.

  • Product images are for illustrative purposes only. Actual products may vary slightly due to lighting, screen settings, or manufacturing updates.

  • Prices are listed in Indian Rupees (INR) and are inclusive or exclusive of applicable taxes, as displayed at checkout.

  • We reserve the right to change product prices, offers, and availability without prior notice.

3. Order Acceptance

Placing an order on our website does not guarantee acceptance.

We reserve the right to:

  • Accept or reject any order.

  • Cancel orders due to pricing errors, stock unavailability, suspected fraud, or incorrect customer information.

  • Limit the quantity of products purchased by a customer.

If your order is cancelled after payment has been received, the eligible amount will be refunded through the original payment method.

4. Cash on Delivery (COD)

Cash on Delivery is available only in eligible serviceable locations.

For COD orders:

  • We may contact you via phone call, SMS, WhatsApp, or email to confirm your order.

  • Failure to confirm the order may result in cancellation.

  • Repeated refusal to accept COD deliveries may lead to restrictions on future COD orders.

5. Payments

We accept secure payments through trusted payment partners, including:

  • Razorpay

  • PhonePe

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Cash on Delivery (where available)

We do not store your card details, UPI PIN, or banking credentials.

6. Shipping & Delivery

  • Orders are processed within the timelines mentioned on our Shipping & Delivery Policy.

  • Delivery timelines are estimates and may vary due to weather conditions, logistics delays, public holidays, or other circumstances beyond our control.

  • Customers are responsible for providing accurate shipping information.

7. Returns & Refunds

Returns, replacements, and refunds are governed by our Refund & Return Policy.

Please review that policy before making a purchase.

8. Cancellation

Orders may be cancelled only in accordance with our Cancellation Policy.

Orders that have already been dispatched may not be eligible for cancellation.

9. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product photographs

  • Videos

  • Text

  • Graphics

  • Icons

  • Designs

  • Website layout

is the property of Ojyra or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. User Conduct

You agree not to:

  • Use the website for any unlawful purpose.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Misrepresent your identity.

  • Interfere with the operation or security of the website.

Violation of these terms may result in suspension or termination of access.

11. Promotional Offers

From time to time, we may offer discounts, coupon codes, promotional campaigns, or limited-time offers.

Unless stated otherwise:

  • Promotions cannot be combined.

  • Offers have no cash value.

  • We reserve the right to modify or withdraw promotions without prior notice.

12. Limitation of Liability

To the fullest extent permitted by law, Ojyra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use of the website.

  • Delays in delivery.

  • Product availability.

  • Technical interruptions.

  • Third-party service failures.

Our total liability for any claim shall not exceed the amount paid by you for the relevant order.

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using the website, you consent to the collection and use of your information as described in that policy.

14. Third-Party Services

Our website may use third-party services such as payment gateways, shipping partners, analytics providers, and advertising platforms.

We are not responsible for the content, policies, or practices of these third-party services.

15. Force Majeure

We shall not be liable for any delay or failure to perform our obligations due to events beyond our reasonable control, including but not limited to natural disasters, government actions, pandemics, strikes, power failures, internet outages, or transportation disruptions.

16. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts having jurisdiction over our principal place of business.

17. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Changes become effective immediately upon publication on this page. Continued use of the website after any changes constitutes your acceptance of the revised Terms.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Ojyra

Website: https://ojyra.in

Email: support@ojyra.in

Phone: +91-74549 16878 

Business Address:
SECOND FLOOR, PLOT NO-71A,KH NO-1039,SHYAM VIHAR PHASE-2, Najafgarh South West Delhi 110043

Business Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)

By accessing or using https://ojyra.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.